Busy mode is an app that sends an automated text reply to unanswered calls. I started this project in January 2015. The idea came from observing people -- how people would get anxious when their loved ones don't answer their phones. I formed and a led a team of four UX Designers to conceptualize and validate the concept and pitched the idea at SXSW 2015. Now, I am designing the complete Android application and collaborating with a developer to build the app.
Concept and Problem Statement
There are many times when you call your friends and family and they don't answer their phones. At best you can leave them a voicemail, but there is no way to know when they will call you back.
- Unanswered phone calls and text message causes anxiety in people
- There is an inherent anxiety in millennials in leaving their phones unattended